Previous incidents

June 2024
No incidents reported
May 2024
No incidents reported
April 2024
Apr 01, 2024
1 incident

AI issues with chat and classifier models.

Resolved Apr 01 at 07:42am HDT

We're investigating an issue that is impacting our Chat UI and Classifier models.

A quick fix is to turn off Auto Classification, under conversation settings. This will remediate issues with the Classifier model (under Code UI), but it will not resolve issues with the Chat UI.

A complete fix will be deployed momentarily.