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AI issues with chat and classifier models.

Apr 01 at 07:42am HDT
Affected services
CodeWP Platform

Resolved
Apr 01 at 07:42am HDT

We're investigating an issue that is impacting our Chat UI and Classifier models.

A quick fix is to turn off Auto Classification, under conversation settings. This will remediate issues with the Classifier model (under Code UI), but it will not resolve issues with the Chat UI.

A complete fix will be deployed momentarily.